Privacy Policy

Last updated: 14.08.2025

Looma Living (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect:

  • Name and contact details

  • Billing and delivery addresses

  • Payment details (processed securely by third-party providers — we do not store card numbers)

  • Purchase history

  • Website usage data (via cookies)

2. How We Use Your Information

We use your data to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Send marketing (only with your consent)

  • Improve our website and services

3. Shopify & Third-Party Services

Our store is hosted on Shopify Inc. They provide the online e-commerce platform that enables us to sell products to you. Your data is stored through Shopify’s data storage, databases, and general Shopify application, subject to Shopify’s security measures.

Shopify’s privacy policy: https://www.shopify.com/legal/privacy

4. Legal Bases for Processing

We process your personal data on the following legal grounds:

  • Contract: To fulfil your purchase

  • Legal obligation: To comply with UK law

  • Consent: For marketing communications

5. Data Sharing

We may share your data with:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Delivery companies

  • IT and hosting service providers

We will not sell your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent for marketing

To exercise your rights, contact info@loomaliving.co.uk

8. Cookies

We use cookies to improve your browsing experience. See our Cookie Policy for more details.

9. Contact Us

For questions or complaints about our privacy practices:

Looma Living 
Email:

If you’re unhappy with our response, you can contact the Information Commissioner’s Office (ICO): https://ico.org.uk/