Information

We want your rug shopping experience to be as easy and enjoyable as possible. This page is here to guide you to all the important details you might need along the way.

Shipping

Excited to know when your new rug will arrive? Check out our Shipping Policy for delivery times, shipping costs, and international options.

Returns & Refunds

Changed your mind or your rug isn’t quite the perfect match? No problem, we make returns simple. Visit our Returns & Refunds page to see how it works.

Need Help?

Our team is always here for you! If you have any questions about your order, our products, or just need a little guidance, head over to our Contact Us page, or send us an email to suppor@loomaliving.co.uk, we’d love to hear from you.